Customer service
WEB www.vst.co.jp
We update new products and news constantly.
Easy Lens choosing (calculating formula) and down load of drawing,
specifications. are available with member registration. (charge-free)
Advertising
Advertising new products in various magazines.
Exhibition
Exhibit new products and technology
a few dozens times in a year
around the world.
Seminar
We hold seminar to guide basic knowledge of lens and
how to choose
lens in our office and outside company.
Testing & Meeting room
Rental
Each office has testing room that is complete
lens, lighting, camera,
and image processing equipment to suggest
best solution for
our customer. We waits for
your coming.
We choose lens base on customer's
imaging environment from many
kinds of lenses and rent demo lens
with charge-free.
Product Introduction
- Meeting
- Confirm selection information・visit・confirm details of requirement.
- Choose Lens from optical calculation
- Choose from over 500 lenses or consideration of customizing.
- Evaluation of first image
- Fix of FOV, WD and mechanical condition ⇒ Rent demo lens
- Choosing basis on result of evaluation
- Matching confirmation with lighting, camera,
and image processing.
- Evaluation of second image
- Final fix with testing in similar environment
of actual machine
- Submit final document
- Drawing, Specifications, Inspection data,
Quotation and etc…
- Introduction
- Shipping product
 |
|
| |
| ［Duration of warranty］ |
|
|
|
| |
One year form the date of purchase of products in principle. |
|
|
| |
［Terms of warranty ］ |
| |
Under the warranty, VST Corp. shall replace or repair the defective parts or replace products without any charge, if failure or defection should occur during ordinary use. This warranty does not cover products under the following conditions. |
| |
|
| ① |
The damages resulting from external causes including accident of fire, earthquake, flood, thunderstorm, electrical surges, and other natural disaster. |
| ② |
The products have been broken-down or damaged as the result of dropping or other impact, due to inappropriate handling. |
| ③ |
The damage caused by the connected to the product. |
| ④ |
The products which have been subjected to improper repair, modification or altered by anyone other than VST. |
| ⑤ |
The damage caused by the reasons which nobody could predict due to limitations of technology in the time of shipment or the contract between customer and VST. |
| ⑥ |
The collateral damage such as the loss of business interests or business interruption caused by the use of products or the unusable goods. |
| ⑦ |
The impediment or loss such as a late or lost package and etc. attribute to export contracts. |
|
|
|
|
| |
［Preliminary Note］ |
|
Please note that we will announce you 3 months in advance on our website in the case that we discontinue the products or change the specifications of the products in this catalogue and we will integrate to subsequent model.
|
